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Wednesday, August 14
 

7:00am PDT

Breakfast Wizard Lounge

9:30am PDT

Countdown Review for Lead Trainers & Executive Team Wizard Lounge

11:30am PDT

Lunch - Welcome Green Room

12:00pm PDT

Lunch Wizard Lounge

12:30pm PDT

EAG - Psychology of Hospitality & Bar 101 Living Room Welcome Office - All Welcome - Role Play Welcome Lobby (Seating Area)

1:00pm PDT

Welcome Ambassadors and Concierge Classroom Trianing Welcome Lobby (Seating Area)

2:00pm PDT

Insider Tour For Wizards Mine Shaft B&F Training with Finance - Group 2 39 Degrees

2:45pm PDT

Take Care Activity For Wizards and Department Heads Off-Site

4:45pm PDT

Countdown Review & Brand Initiation Day for All Wizards and All Managers 39 Degrees

5:45pm PDT

Discipline Specific Breakouts for All Wizards and All Managers In Department

7:00pm PDT

Welcome Cocktails & Bites For All Wizards and Managers Wet Deck
 
Thursday, August 15
 

6:00am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:00am PDT

What's Up For All Wizards and Managers by Deparmentsn (see breakouts below) In Department

8:00am PDT

All Wizard Meeting in The Great Room The Great Room (parking garage)

8:30am PDT

Property Leaders & Wizards Gather Mine Shaft/Hotel Front Door

8:45am PDT

All Talent Gathers Scarlett's

8:55am PDT

Transition from Scarlets to Great Room (Parking Garage via the ramp from outside) Off-Site

9:00am PDT

Countdown Kick-Off - Welcome & Intros The Great Room (parking garage)

9:30am PDT

Coffee Break Pre-Function - Great Room

9:45am PDT

W Brand Orientation For All Talent and All Wizards The Great Room (parking garage)

11:00am PDT

Meet The Wizards - Ice Breakers (Classrooms). All Wizards & Talent In Department

12:00pm PDT

Lunch For B&F/Culinary - All Wizards and Talent Wet Deck

12:15pm PDT

Lunch for Rooms, Engineering, Security, HR, Finance & Sales & Marketing - All Wizards & All Talent Wet Deck

1:00pm PDT

Safety & Security Presntation by Kevin More for All Wizards and All Talent The Great Room (parking garage)

2:00pm PDT

Design Narrative Presentation by GM The Great Room (parking garage)

2:30pm PDT

Design Narrative Activity The Great Room (parking garage)

3:15pm PDT

Design Narrative Activity Feedback/Wrap Up The Great Room (parking garage)

4:15pm PDT

Silent Disco for All Talent & Wizards Wet Deck

5:00pm PDT

Corporate Wrap Up - Corporate/Brand Team, Hotel Leaders and Lead Wizards 39 Degrees

6:30pm PDT

Divisional Wrap-Up In Department Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge
 
Friday, August 16
 

6:00am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:00am PDT

Divisional What's Up In Department

8:00am PDT

Leadership Session The Great Room (parking garage)

9:30am PDT

Welcome + Brand Activation: FUEL (Shakti Yoga) The Great Room (parking garage)

10:30am PDT

Coffee Break For All Talent & Wizards Pre-Function - Great Room

10:45am PDT

Service & Anticipation by Liam Doyle The Great Room (parking garage)

11:30am PDT

Lunch - B&F Culinary Pre-Function - Great Room

12:00pm PDT

Lunch for Rooms, Engineering, Security, HR, Finance and Sales Pre-Function - Great Room Welcome to W Hotels by Culture Trainer for All B&F/Culinary Talent and Wizards Living Room

12:30pm PDT

Brand Service Classroom Training by Departmental Wizard - Style, Engineering & Security 39 Degrees Brand Service Classroom Training by Departmental Wizard - FOH Rooms, HR, Finance & Sales Welcome Lobby (Seating Area)

3:00pm PDT

Brand Service Classroom Training by Departmental Wizard - B&F/Culinary Wizards and Talent Living Room

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director The Gondelier

6:30pm PDT

Divisional Wrap-Up In Department Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge
 
Saturday, August 17
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:00am PDT

Divisional What's Up In Department

8:00am PDT

Talent What's Up - B&F/Culinary Living Room

8:30am PDT

Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department W Service Foundations by Culture Trainer - B&F/Culinary Wizards and Talent Living Room

9:00am PDT

Welcome to W Hotels by Culture Wizards for FOH Rooms, Finance, HR & Sales - All Talent & Wizards FIT Brand Service Classroom Training by Departmental Wizards - Style 39 Degrees

12:00pm PDT

Lunch - B&F/Culinary Wizards & Talent Wet Deck

12:30pm PDT

Lunch - Welcome, Style, Security, Engineering, HR, Finance and Sales Wet Deck Whatever/Whenever Pro by Culture Wizard for B&F/Culinary Living Room

1:00pm PDT

Welcome to W Hotels by Culture Wizards - Style, Security & Engineering 39 Degrees W Service Foundations by Culture Trainer for FOH Rooms, Finance, HR and Sales - All Talent & Wizards FIT

3:00pm PDT

TIPs Training by Departmental Trainer - B&F FOH Living Room B&F Show Time Preparation/Technical Training - Culinary In Department

4:00pm PDT

Brand Service Classroom Training by Departmental Wizards - Engineering & Security 39 Degrees

4:30pm PDT

Brand Service Classroom Training by Departmental Wizard - FOH Rooms, HR, Finance & Sales FIT

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director The Gondola

6:30pm PDT

Divisional Wrap-Up In Department Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge
 
Sunday, August 18
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:00am PDT

W Leadership Training with Brand Team TBA Divisional What's Up In Department

8:00am PDT

Talent What's Up - B&F/Culinary In Department Talent What's Up - Security, Engineering, HR & Finance In Department Talent What's Up - Style In Department Talent's Whats Up - Welcome Welcome Lobby (Seating Area) MICROS - POS Terminal Training - Group 1 Strategy 2

8:30am PDT

Whatever/Whenever Pro by Culture Trainer for FOH Rooms, Finance, HR and Sales - All Talent & Wizards 39 Degrees B&F Show Time Preparation/Technical Training - B&F/Cuinary In Department

9:00am PDT

W Service Foundations by Culture Wizard for Style TBD

10:00am PDT

EAG - Psychology of Hospitality & Bar 101 Living Room MICROS - POS Terminal Training - Group 2 Strategy 2

12:00pm PDT

Lunch - B&F FOH Wet Deck Lunch - Culinary Wet Deck

12:30pm PDT

Lunch - Security & Engineering, HR, Finance, Sales & Marketing Wet Deck Lunch for Style Wet Deck Lunch - FOH Rooms & Sales Wet Deck

1:00pm PDT

MICROS - POS Terminal Training Strategy 2

1:30pm PDT

Whatever/Whenever Pro by Culture Wizard for Style, Engineering & Secuity FIT

3:30pm PDT

B&F Show Time - B&F and Welcome Office Welcome - Seating Area

4:00pm PDT

B&F Showtime - Style, Sales, Engineering, LP Welcome - Seating Area

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director Wizard Lounge

6:00pm PDT

Divisional Wrap-Up In Department

6:30pm PDT

Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge
 
Monday, August 19
 

8:00am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge Day Off In Department
 
Tuesday, August 20
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:30am PDT

Divisional What's Up In Department

8:00am PDT

MICROS - POS Terminal Training - Group 3 Strategy 2

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department

9:00am PDT

EAG - Bar Prep & Set-Up In Department Prepare Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Prepare Rehearsal Meals/Role Play Scenarios - Culinary In Department Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department Computer Training/Technical Training/Role Play Scenarios - Welcome Strategy 1

10:00am PDT

B&F Activation Meeting Living Room

11:00am PDT

Lunch - Culinary Green Room

11:30am PDT

Lunch - B&F FOH Green Room

12:00pm PDT

Lunch - Welcome, Style Green Room

12:30pm PDT

Lunch - Style, Security & Engineering Green Room

1:00pm PDT

Lunch - Security Green Room

1:30pm PDT

Brand Activation: W Insider The Great Room (parking garage)

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director Wizard Lounge

6:30pm PDT

Divisional Wrap-Up In Department Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge
 
Wednesday, August 21
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:30am PDT

Divisional What's Up In Department

8:00am PDT

MICROS - Property Expert Training In Department

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department

9:00am PDT

Witty Activation - Security FIT Technical Training/Role Play Scenarios - Style In Department Witty Activation - Welcome Office FIT B&F Technical Trainings In Department Technical Training/Role Play Scenarios - Security & Engineering In Department

10:00am PDT

Witty Activation - Style FIT Welcome Office Role Play In Department

11:00am PDT

Lunch - Engineering Green Room Witty Activation - B&F Front of House FIT Technical Training/Role Play Scenarios - Style

11:30am PDT

Lunch - Welcome Green Room

12:00pm PDT

Lunch - Wet & Back of House B&F for Wet Green Room Welcome Office Role Play Welcome - Seating Area

12:30pm PDT

Lunch - 39* Green Room Lunch - IRD Living Room Lunch - Living Room FOH and Living Culinary Living Room

1:00pm PDT

B&F Technical Trainings In Department

3:00pm PDT

Brand Activation: MUSIC Living Room

4:00pm PDT

B&F Technical Trainings In Department

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director Wizard Lounge

6:30pm PDT

Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge

7:30pm PDT

Divisional Wrap-Up In Department
 
Thursday, August 22
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:30am PDT

Divisional What's Up In Department

8:00am PDT

Tech Training - Screen, Projector, etcLIMITED Wizard Lounge Lightspeed - Groups Training TBD

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department

9:00am PDT

Welcome & Finance Training 39 Degrees Breakfast Rehearsal Meals In Department Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department

10:00am PDT

Role Play Scenarios - Welcome In Department

11:30am PDT

Style Lunch Green Room Lunches for B&F - See Leadership - On Flow Green Room

12:00pm PDT

Lunch - Welcome Green Room Lunch Rehearsal Meals In Department

12:30pm PDT

Lunch - Security & Engineering Green Room

1:00pm PDT

B&F Training with Finance - Group 1 39 Degrees Ambassadors & Wheels Role Play Welcome - Seating Area Welome Desk, Whatever Whenever, Concierge - Lightspeed A1 - Welcome TBD

2:00pm PDT

Lighting and Sound Walk - EC and Hayley - Daylight Mine Shaft B&F Training with Finance - Group 2 39 Degrees Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Rehearsal Meals/Role Play Scenarios - Culinary In Department

5:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director Wizard Lounge Dinner Rehearsal Meals In Department

6:30pm PDT

Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge

7:00pm PDT

Divisional Wrap-Up In Department

8:30pm PDT

Music and Lighting Walk - Hayley & EC Mine Shaft
 
Friday, August 23
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard Lounge

7:30am PDT

Divisional What's Up In Department

8:00am PDT

Talent What's Up - Welcome In Department

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Welcome Desk, Concierge, Whatever Whenever - Lightspeed A2 - Welcome TBD Ambassadors & Wheels Technical Training/Role Play Scenarios In Department

9:00am PDT

Breakfast Rehearsal Meals In Department Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department

11:00am PDT

Lunch - Culinary Green Room

11:30am PDT

Lunch - B&F FOH Green Room

12:00pm PDT

Lunch - Welcome Green Room Lunch Rehearsal Meals In Department

12:30pm PDT

Lunch - Style, Security & Engineering Green Room Welcome Office - All Welcome - Role Play Welcome - Seating Area

1:00pm PDT

Lightspeed - Style TBD

2:00pm PDT

Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Rehearsal Meals/Role Play Scenarios - Culinary In Department

4:00pm PDT

Wrap-Up Meeting - Lead Wizards, Brand, GM, Ops Dir., IT Dir., Engineering Dir, HR Mgr, Finance Dir. S&M Director Wizard Lounge

5:00pm PDT

Dinner Rehearsal Meals In Department

6:30pm PDT

Dinner for Wizards, Hotel Leadership, Corporate & Brand Support Wizard Lounge

7:00pm PDT

Divisional Wrap-Up In Department
 
Saturday, August 24
 

6:30am PDT

Breakfast for Wizards, Continent & Brand Support, and Leadership Team Wizard's Lounge - Room 394

7:30am PDT

Divisional What's Up In Department

8:00am PDT

Talent What's Up - Welcome In Department HotSOS Style Administrator Training (REX) In Department

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Technical Training/Role Play Scenarios - Concierge, Ambassadors, Wheels In Department Welcome Desk, Whatever Whenever - Lightspeed A3 - Welcome TBD

9:00am PDT

Breakfast Rehearsal Meals In Department Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department

11:00am PDT

Lunch - Culinary Green Room

11:30am PDT

Lunch - B&F FOH Green Room

12:00pm PDT

Lunch - Welcome Green Room Lunch Rehearsal Meals In Department

12:30pm PDT

Lunch - Style, Security & Engineering Green Room

1:30pm PDT

Lightspeed - Accounts Receivable TBD

2:00pm PDT

Welcome Office - GXP with Mike Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Rehearsal Meals/Role Play Scenarios - Culinary In Department

4:00pm PDT

Wrap-Up Meeting Wizard's Lounge - Room 394

5:00pm PDT

Dinner Rehearsal Meals In Department

7:00pm PDT

Divisional Wrap-Up In Department
 
Sunday, August 25
 

7:30am PDT

Divisional What's Up In Department

8:00am PDT

MICROS - Manager Training In Department HotSOS Style Console & Manager Ipad Training In Department

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department

9:00am PDT

Breakfast Rehearsal Meals In Department Lightspeed A4 - Welcome TBD Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department Technical Training/Role Play Scenarios - Welcome In Department

11:00am PDT

Lunch - Culinary Wet Deck or Living Room

11:30am PDT

Lunch - B&F FOH Wet Deck or Living Room

12:00pm PDT

Lunch - Welcome Wet Deck or Living Room Lunch Rehearsal Meals In Department

12:30pm PDT

Lunch - Style, Security & Engineering Wet Deck or Living Room Welcome Office - Finish GXP & All Welcome - Role Play Welcome - Seating Area

1:00pm PDT

MICROS - R&A Training In Department

1:30pm PDT

Lightspeed - Manager Review TBD

2:30pm PDT

Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Rehearsal Meals/Role Play Scenarios - Culinary In Department

5:00pm PDT

Wrap-Up Meeting Wizard Lounge Dinner Rehearsal Meals In Department

7:00pm PDT

Divisional Wrap-Up In Department
 
Monday, August 26
 

7:30am PDT

Divisional What's Up In Department

8:00am PDT

HotSOS (REX) Room Attendant Training - Session 1 In Department

8:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department

9:00am PDT

Breakfast Rehearsal Meals In Department Welcome to MARSHA TBD Technical Training/Role Play Scenarios - Security & Engineering In Department Technical Training/Role Play Scenarios - Style In Department Technical Training/Role Play Scenarios - Welcome In Department

10:30am PDT

HotSOS (REX) Room Attendant Training - Session 2 In Department

11:00am PDT

Lunch - Culinary Green Room

11:30am PDT

Lunch - B&F FOH Green Room

12:00pm PDT

Lunch - Welcome Green Room Lunch Rehearsal Meals In Department

12:30pm PDT

Lunch - Style, Security & Engineering Green Room

1:30pm PDT

HotSOS (REX) Room Attendant Training - Session 3 In Department

2:00pm PDT

Rehearsal Meals/Role Play Scenarios - B&F FOH In Department Rehearsal Meals/Role Play Scenarios - Culinary In Department

4:00pm PDT

Wrap-Up Meeting Wizard's Lounge - Room 394 HotSOS (REX) Room Attendant Training - Session 4 In Department

5:30pm PDT

Dinner for Wizards (Wizard Night Out) Secret Location
 
Tuesday, August 27
 

7:00am PDT

Divisional What's Up In Department

10:30am PDT

Talent What's Up - B&F FOH In Department Talent What's Up - Culinary In Department Talent What's Up - Security & Engineering In Department Talent What's Up - Style In Department Talent What's Up - Welcome In Department
 
Thursday, August 29
 

8:00am PDT

HotSOS (REX) Finalize Go Live Support In Department

12:00pm PDT

Go Live! W Aspen Hotel
 
Friday, August 30
 

8:00am PDT

MARSHA Inventory & Balancing TBD HotSOS (REX) Finalize Go Live Support In Department
 
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Wednesday, August 14
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39 Degrees
FIT
Green Room
In Department
Living Room
Mine Shaft
Mine Shaft/Hotel Front Door
Off-Site
Pre-Function - Great Room
Scarlett's
Secret Location
Strategy 1
Strategy 2
TBA
TBD
The Gondelier
The Gondola
The Great Room (parking garage)
W Aspen Hotel
Welcome - Seating Area
Welcome Lobby (Seating Area)
Wet Deck
Wet Deck or Living Room
Wizard Lounge
Wizard's Lounge - Room 394
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